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Customer Experience Specialist

2 months ago

London, Greater London, United Kingdom Firebrand Training Full time £35,000 - £50,000

Job Opportunity at Firebrand Training

**About the Role**

Firebrand Training is seeking a Sales Executive to help our customers achieve more through our accelerated certification courses. The successful candidate will have experience exceeding targets, selling commercial IT training.

**Key Responsibilities**

* Respond to leads quickly with high activity levels and conversion rates, following the sales process to understand the customer's pain points.

* Be a master of the CRM, with experience in Salesforce an advantage.

* Collaborate with Sales Coaches (Managers), the Head of UK Sales, and sales colleagues to ensure success.

**Requirements**

* Several years' experience selling commercial IT training courses.

* Motivated to exceed targets.

* Curious problem-solver, who loves improving through coaching and development.

**What We Offer**

* Take home a basic of £35k - £50k (dependent on experience), plus unlimited commission and a comprehensive benefits package – including a paid sabbaticals and Bupa healthcare.

* Opportunity to travel the world when you earn your spot at Quota Club.

**Work Arrangements**

* Hybrid role, with the expectation that you'll work from the London office at least three days per week.