Customer Experience Specialist
1 week ago
The Customer Experience Specialist plays a vital role in ensuring our customers receive exceptional support and service. As a key member of our team, you will be responsible for addressing customer inquiries, resolving issues, and providing solutions that meet their needs.
Key Responsibilities:- Provide timely and effective support to customers via tickets and other communication channels
- Collaborate with internal teams to resolve complex customer issues and escalate when necessary
- Develop and maintain documentation for the user's help center and internal usage
- Engage with customers to understand their needs and provide personalized solutions
- Excellent written and spoken English communication skills
- Basic knowledge of and experience with Python scripting, APIs, HTTP request methods, XML, JSON, different types of file structures, Xpath, and Regex expressions
- Ability to work in a fast-paced environment and prioritize tasks effectively
We offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package. If you are a motivated and customer-focused individual who is passionate about delivering exceptional support, we encourage you to apply for this exciting opportunity.
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Customer Experience Manager
4 weeks ago
London, Greater London, United Kingdom The Learning Experience #351 Full timeJob Title: Communications & Customer Experience ManagerWe are seeking a highly skilled Communications & Customer Experience Manager to join our team at The Learning Experience #351. This is an exciting opportunity to work in a fast-paced corporate environment and contribute to the success of our Property Management services line.About the Role:This role will...
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Customer Experience Manager
4 weeks ago
London, Greater London, United Kingdom The Learning Experience #351 Full timeJob Title: Communications & Customer Experience ManagerWe are seeking a highly skilled Communications & Customer Experience Manager to join our team at The Learning Experience #351. This is an exciting opportunity to work in a fast-paced corporate environment and contribute to the success of our Property Management services line.About the Role:This role will...
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Customer Experience Manager
2 weeks ago
London, Greater London, United Kingdom The Learning Experience #351 Full timeJob Title: Communications & Customer Experience ManagerWe are seeking a highly skilled Communications & Customer Experience Manager to join our team at The Learning Experience #351. This is an exciting opportunity to work in a fast-paced corporate environment and contribute to the success of our Property Management services line in London.About the Role:This...
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Customer Experience Manager
2 weeks ago
London, Greater London, United Kingdom The Learning Experience #351 Full timeJob Title: Communications & Customer Experience ManagerWe are seeking a highly skilled Communications & Customer Experience Manager to join our team at The Learning Experience #351. This is an exciting opportunity to work in a fast-paced corporate environment and contribute to the success of our Property Management services line in London.About the Role:This...
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Customer Experience Manager
1 week ago
London, Greater London, United Kingdom The Learning Experience #351 Full timeJob Title: Communications & Customer Experience ManagerWe are seeking a highly skilled Communications & Customer Experience Manager to join our team at The Learning Experience #351. This is an exciting opportunity to work in a fast-paced corporate environment and contribute to the success of our Property Management services line in London.About the Role:This...
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Customer Experience Manager
1 week ago
London, Greater London, United Kingdom The Learning Experience #351 Full timeJob Title: Communications & Customer Experience ManagerWe are seeking a highly skilled Communications & Customer Experience Manager to join our team at The Learning Experience #351. This is an exciting opportunity to work in a fast-paced corporate environment and contribute to the success of our Property Management services line in London.About the Role:This...
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London, Greater London, United Kingdom The Learning Experience #351 Full timeJob Title: Customer Experience and Communications ManagerWe are seeking a highly skilled Customer Experience and Communications Manager to join our team at The Learning Experience #351. As a key member of our Property Management services line, you will be responsible for managing the Customer Experience programme and delivering the communications and social...
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Customer Experience Specialist
4 weeks ago
London, Greater London, United Kingdom Squires Garden Centres Full timeJob Title: Customer Experience Technical SpecialistSquires Garden Centres is seeking a skilled Customer Experience Technical Specialist to provide professional support to our Customer Service Desk.Main Responsibilities:Provide exceptional customer service as the first point of contactManage customer inquiries and concerns via telephoneOffer expert advice and...
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Customer Experience Specialist
4 weeks ago
London, Greater London, United Kingdom Squires Garden Centres Full timeJob Title: Customer Experience Technical SpecialistSquires Garden Centres is seeking a skilled Customer Experience Technical Specialist to provide professional support to our Customer Service Desk.Main Responsibilities:Provide exceptional customer service as the first point of contactManage customer inquiries and concerns via telephoneOffer expert advice and...
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Customer Experience Specialist
4 weeks ago
London, Greater London, United Kingdom Squire's Garden Centres Full timeJob Title: Customer Experience Technical SpecialistSquire's Garden Centres is seeking a skilled Customer Experience Technical Specialist to provide exceptional support to our customers.Main Responsibilities:Provide professional support to the Customer Service DeskWork closely with the Garden Centre Manager to drive department successManning the customer...
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Customer Experience Specialist
4 weeks ago
London, Greater London, United Kingdom Squire's Garden Centres Full timeJob Title: Customer Experience Technical SpecialistSquire's Garden Centres is seeking a skilled Customer Experience Technical Specialist to provide exceptional support to our customers.Main Responsibilities:Provide professional support to the Customer Service DeskWork closely with the Garden Centre Manager to drive department successManning the customer...
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Customer Experience Specialist
4 weeks ago
London, Greater London, United Kingdom Squire's Garden Centres Full timeCustomer Experience Technical SpecialistSquire's Garden Centres is seeking a skilled Customer Experience Technical Specialist to provide exceptional support to our customers.As a key member of our team, you will work closely with the Garden Centre Manager to ensure the department's success.The ideal candidate will have strong customer service skills, the...
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Customer Experience Specialist
4 weeks ago
London, Greater London, United Kingdom Squire's Garden Centres Full timeCustomer Experience Technical SpecialistSquire's Garden Centres is seeking a skilled Customer Experience Technical Specialist to provide exceptional support to our customers.As a key member of our team, you will work closely with the Garden Centre Manager to ensure the department's success.The ideal candidate will have strong customer service skills, the...
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Customer Experience Specialist
2 weeks ago
London, Greater London, United Kingdom Smartcat Platform Inc. Full timeCustomer Experience SpecialistThe Customer Experience Specialist plays a vital role in ensuring our customers receive exceptional support and service. As a key member of the Smartcat Platform Inc. team, you will be responsible for addressing customer needs with empathy, passion, and clear communication.Key Responsibilities:Collaborate closely with the...
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Customer Experience Specialist
2 weeks ago
London, Greater London, United Kingdom Smartcat Platform Inc. Full timeCustomer Experience SpecialistThe Customer Experience Specialist plays a vital role in ensuring our customers receive exceptional support and service. As a key member of the Smartcat Platform Inc. team, you will be responsible for addressing customer needs with empathy, passion, and clear communication.Key Responsibilities:Collaborate closely with the...
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Communications and Customer Experience Manager
4 weeks ago
London, Greater London, United Kingdom The Learning Experience #351 Full timeJob Title: Communications and Customer Experience ManagerWe are seeking a highly skilled Communications and Customer Experience Manager to join our team at BNP Paribas Real Estate. As a key member of our Property Management services line, you will be responsible for managing the Customer Experience programme and delivering the communications and social media...
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Communications and Customer Experience Manager
4 weeks ago
London, Greater London, United Kingdom The Learning Experience #351 Full timeJob Title: Communications and Customer Experience ManagerWe are seeking a highly skilled Communications and Customer Experience Manager to join our team at BNP Paribas Real Estate. As a key member of our Property Management services line, you will be responsible for managing the Customer Experience programme and delivering the communications and social media...
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Customer Experience Specialist
3 days ago
London, Greater London, United Kingdom Sky Full timeCustomer Experience SpecialistAt Sky, we're passionate about delivering exceptional customer experiences. As a Customer Experience Specialist, you'll play a vital role in ensuring our customers receive the best possible service. Your key responsibilities will include:Visiting customers in their homes to install and service our products, including Sky Glass,...
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Customer Experience Specialist
4 weeks ago
London, Greater London, United Kingdom Squires Garden Centres Full timeJob Title: Customer Experience Technical SpecialistJob Summary: We are seeking a highly skilled Customer Experience Technical Specialist to join our team at Squires Garden Centres. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers.Main Responsibilities:Customer Service: Provide...
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Customer Experience Specialist
4 weeks ago
London, Greater London, United Kingdom Squires Garden Centres Full timeJob Title: Customer Experience Technical SpecialistJob Summary: We are seeking a highly skilled Customer Experience Technical Specialist to join our team at Squires Garden Centres. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers.Main Responsibilities:Customer Service: Provide...
