Emotional Support Specialist

2 weeks ago


Heathfield, East Sussex, United Kingdom Protocol Education Full time
About the Role

Protocol Education is seeking a compassionate and dedicated SEMH Support Worker to join their team at an excellent SEN school. The school provides a nurturing environment for students with social, emotional, and mental health difficulties (SEMH). The ideal candidate will work closely with children and young people to provide tailored support for their emotional and behavioral needs.

Key Responsibilities
  • Build trusting relationships with young people to encourage positive engagement.
  • Provide 1:1 and small-group support to address emotional, behavioral, and social difficulties.
  • Implement individual support plans and strategies tailored to each student's needs.
  • Work collaboratively with teachers, therapists, and other professionals to create a holistic approach to care.
  • Assist in managing challenging behavior using de-escalation techniques and restorative practices.
  • Promote positive mental health and emotional resilience through mentoring and activities.
  • Maintain accurate records of progress and challenges, reporting to relevant staff as needed.
About You

To succeed in this role, you should:

  • Have experience working with children or young people with SEMH needs (desirable).
  • Be resilient, empathetic, and patient, with excellent interpersonal skills.
  • Demonstrate the ability to remain calm and professional in challenging situations.
  • Hold relevant qualifications, such as Level 2/3 in Supporting Teaching and Learning, Youth Work, or Mental Health (desirable but not essential).
  • Have knowledge of safeguarding procedures and best practices.
  • Be passionate about making a positive impact in the lives of young people.


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