Oxford Store Manager

12 hours ago


Oxford, Oxfordshire, United Kingdom WHSmith Full time
About WHSmith
We're a retailer with a passion for making a difference in our customers' lives. For 230 years, we've been delivering exceptional customer experiences and building strong communities around our stores.

Job Summary
We're seeking a skilled Retail Leader to join our team as a Store Leader in Oxford. As a key member of our leadership team, you'll be responsible for driving sales growth, improving customer satisfaction, and fostering a positive work environment that encourages colleague development and engagement.

Your Key Responsibilities
As a Store Leader, you'll be responsible for:
  • Developing and executing plans to drive sales growth and improve customer satisfaction.
  • Leading and motivating your team to achieve business objectives and provide exceptional customer service.
  • Collaborating with Cluster Managers to review trading plans and set priorities for store success.
  • Fostering a culture of learning, support, and recognition within the store.

Requirements
To succeed in this role, you'll need:
  • Proven retail leadership experience, preferably in a fast-paced environment.
  • Strong commercial acumen and ability to analyse data to inform business decisions.
  • Excellent communication and interpersonal skills.
  • Experience of supporting employee training and development.

Benefits
We offer a competitive salary of £45,000-£55,000 per annum, depending on experience, plus a range of benefits, including pension scheme, holidays (33 days including bank holidays), employee discounts (up to 50%), and access to our Employee Assistance Programme for wellbeing.

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