Assistant Night Operations Manager

3 weeks ago


London Area, United Kingdom Rethink Full time
Job Title: Assistant Night Manager

At Rethink, we're seeking a highly skilled and experienced Assistant Night Manager to join our team. As a key member of our night operations team, you will be responsible for ensuring the smooth running of our hotel operations during the night shift.

Key Responsibilities:
  • Supervise and manage the night team, ensuring excellent communication and collaboration between day and night shifts.
  • Ensure the safe-keeping and administration of the main DM safe and all monies during the night.
  • Train and develop night staff to support the Night Manager in achieving business objectives.
  • Manage hotel availability to maximize revenue opportunities.
  • Ensure the night team is equipped to manage guest expectations, concerns, and queries.
  • Manage operating systems, including Opera, CRS, Micros, and Techlive.
  • Deliver efficient accident reporting and First Aid.
  • Adhere to all credit and financial procedures.
  • Ensure the smooth running and delivery of all night audit requirements.
  • Develop good working relationships with support teams and other M&C night teams.
  • Organize departmental rotas and staff holiday requests.
  • Ensure night staff attendance at statutory training.
  • Responsible for the safe service of alcohol.
Requirements:
  • Previous experience as a Night Manager in a 4-star hotel.
  • Excellent communication and presentation skills.
  • Ability to work night shifts and adapt to changing priorities.
  • Good knowledge of health and safety.
What We Offer:

At Rethink, we offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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