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Operations Supervisor

2 months ago


Long Marston, Hertfordshire, United Kingdom Porterbrook Full time

About Porterbrook

Porterbrook is a leading provider of railway rolling stock and asset management services. With a strong presence in the UK rail industry, we are committed to delivering exceptional customer service and operational excellence.

Job Summary

We are seeking an experienced Operations Supervisor to join our Long Marston Operations Team. As a key member of our team, you will be responsible for ensuring the safe and efficient operation of our rolling stock and associated equipment.

Key Responsibilities

  • Manage the Operations team to ensure site operations run safely and smoothly in accordance with local procedures
  • Chair Daily and weekly operational meetings to optimize workforce utilization and plan workload around resource capacity
  • Report and communicate operational performance using visual management tools and escalate any issues to the Operations Manager
  • Coach and lead the operations workforce to encourage best practice and compliance with Porterbrook's safe system of work
  • Manage the team's professional development through regular one-to-ones and performance development plan discussions
  • Carry out site safety inspections and report them through processes in the site's Safety Management System
  • Optimize the site's resource capability with effective management of the company's absence/sickness policy
  • Support the delivery of a safe operational environment for all staff, contractors, customers, and visitors to the site
  • Support the management of operational activities on the site, including the usage of plant on site, to ensure safe and efficient operation
  • Execute operational activities as directed by the Operations Manager
  • Support the delivery of customer service for rolling stock activities, ensuring safe and efficient operation in line with agreed procedures and established railway standards
  • Plan all operational activities on the site, including the planning of operational tasks, to ensure customer requirements are met and the general operational running of the site
  • Ensure all operational activities are recorded to demonstrate safe practices and provide full traceability of vehicle movements and to evidence contractual obligations with Porterbrook's customers
  • Support the business in preparation for planned events, ensuring contractual obligations and expectations are met
  • Deputize the Operations Manager role as required

Requirements

  • Experience in rail operations, either in a Train Operating Company or within a Rail Depot, with significant experience in rolling stock shunting operations and extensive knowledge of various coupling and traction systems
  • GCSE in English and Maths is required
  • Competent in rail locomotive driving and shunting of passenger and freight stock
  • Extensive knowledge in basic rolling stock maintenance
  • Competent in forklift truck operation and crane operations
  • Must have a driving license for motor vehicles

Benefits

  • Excellent pension scheme
  • Flexible working
  • Enhanced family-friendly policies
  • Ongoing support with professional and personal development
  • Adoption & Shared Parental Leave benefits
  • Enhanced Armed Forces policies
  • Long service awards
  • Porterbrook Star awards
  • Life assurance
  • Healthcare cash plan
  • 25 days' annual leave + Bank Holidays + option to buy and sell up to 5 days' additional leave
  • Additional days annual leave for long service
  • Season ticket loan
  • Cycle to work scheme
  • Free parking at our Derby and Long Marston offices