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Pension Scheme Administrator

1 month ago


Leeds, Leeds, United Kingdom Willis Towers Watson Full time
About the Role

We are seeking a skilled Pension Scheme Administrator to join our team at Willis Towers Watson. As a key member of our administration team, you will play a vital role in servicing both member and client queries related to DB and some DC pension schemes.

Key Responsibilities
  • Work closely with the Team Leader to ensure service level agreements and performance standards are met.
  • Assist in more complex/project work, including complaints, and provide support to less experienced associates.
  • Utilize your experience in administrating occupational pension schemes to deliver high-quality services.
  • Focus on customer satisfaction and quality, ensuring that all interactions meet the highest standards.
  • Develop and maintain strong relationships with clients and colleagues.
Requirements
  • Experience in administering occupational pension schemes.
  • Ability to coach and support less experienced associates.
  • Customer and quality-focused mindset.
  • Proficiency in computer systems and software.

This is an exciting opportunity to join a dynamic team and contribute to the success of our clients. If you are a motivated and experienced Pension Scheme Administrator, we encourage you to apply.