IT Network Services Analyst

3 weeks ago


York, York City, United Kingdom Senitor Associates Full time £30,000 - £35,000

We are looking for an IT Network Services Analyst (£30-35K) to work on a permanent basis with our Technology sector client based in York.

About the Job

This role involves delivering 3rd line support services, including patching, monitoring, and maintenance of customer IT infrastructure. The successful candidate will help resolve complex technical issues related to customer IT infrastructure.

This position requires experience in working with various technologies such as Microsoft stack, VMware, networking, firewall vendors, storage vendors, backup vendors, and networking equipment.

Key Requirements:

  • Experience in 3rd line infrastructure and network support
  • Strong technical knowledge of multiple technologies including the Microsoft stack, VMware, networking, firewall vendors, storage vendors, backup vendors, and networking equipment
  • Ability to provide excellent customer service via telephone, ticketing system, email system, and face-to-face
  • Strong communication skills
  • Adherence to asset and access management policies and procedures
  • Commitment to supporting data and information security

Benefits

The salary for this IT Network Services Analyst role is approximately £30-35K per year.



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