IT Support Specialist

4 weeks ago


Middlesbrough, Middlesbrough, United Kingdom Cameron Clarke Associates Full time

Job Title: IT Support Engineer

Job Summary:

We are seeking a highly motivated IT Support Engineer to join our IT Department full-time at our head office in Middlesbrough. The successful candidate will work as part of the IT team resolving IT issues for our group of companies.

Key Responsibilities:

  • Support and maintain end-user IT systems within the group
  • Continuously monitor and maintain systems and networks
  • Liaising with internal staff to log and resolve issues efficiently
  • Responding to requests for support from internal users (via tele, email and helpdesk)
  • Installing and updating software from our Inventory/Deploy application
  • Patching end-user machines
  • Other software updates when required
  • General I.T Repairs and maintenance
  • Basic Tele PBX adding users/updating handsets
  • Basic networking for office moves or new users
  • Using Microsoft Office tools to view and update documentation
  • Occasional out-of-hours support or maintenance to meet business needs

Requirements:

  • 2 Years of Technical Experience
  • Advanced knowledge of Microsoft Office products - Word, Excel, PowerPoint etc
  • Knowledge of Microsoft 365 Tenant administration
  • Fundamental knowledge of IT hardware and software troubleshooting
  • Ability to quickly learn/adapt and solve problems
  • Knowledge of networking, VLANs, Basic Configuration
  • VMWare
  • Server/Storage administration
  • Firewall configuration
  • Mitel Tele Systems
  • SQL
  • RMM Software

What We Offer:

  • Various Pension Schemes
  • Private Health Cover, with access to a Digital GP
  • Death in Service Benefit
  • 33 days holiday per annum, Including bank holidays
  • A supportive and collaborative work environment
  • Excellent office facilities on a site with 24 hr security
  • Secure onsite parking
  • Opportunities for career development and progression within a global company
  • Comprehensive training
  • Employee assistance program and well-being initiatives

Equal Opportunities Employer:

Bulkhaul Limited is an equal opportunity and disability confident employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.



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