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Travel Money Advisor

1 month ago

Leigh, Wigan, United Kingdom Travelex Full time
Job Title: Travel Money Advisor

About the Role:

We are seeking a highly skilled and motivated Travel Money Advisor to join our team at Travelex. As a Travel Money Advisor, you will be responsible for providing exceptional customer service and expertise in foreign exchange to our retail customers.

Key Responsibilities:

  • Nurture and form relationships with customers to understand their travel and currency requirements.
  • Establish yourself as a trusted advisor, providing support and advice on Travelex products and services.
  • Process foreign exchange transactions accurately and efficiently.
  • Deliver on key performance goals, both procedural and customer-focused.
  • Utilize your attention to detail to process daily online FX requests and deliveries.

Requirements:

  • Numerical proficiency, with a firm grasp of numbers and handling large amounts of cash.
  • IT proficiency, with a basic understanding of computers and in-house till systems.
  • Excellent communication and interpersonal skills, with the ability to build relationships and provide exceptional customer service.
  • A desire to succeed and make a difference in the role.

What We Offer:

  • A competitive salary and monthly bonus.
  • A wide range of employee benefits, including insurance, wellness programs, and discounts.
  • Flexible working hours and shift patterns to suit a variety of lifestyles.
  • Opportunities for overtime and career progression.

About Travelex:

We are a leading specialist provider of foreign exchange, with a network of stores and a trusted brand in international money. Our mission is to simplify our customers' access to international money, however and whenever.