European Product Support Management Opportunity
4 days ago
We are looking for a seasoned Product Support Manager EMEA to lead our Product Support Team in delivering outstanding customer support. This role requires a strong understanding of sales and support processes, excellent communication skills, and the ability to work collaboratively with cross-functional teams.
Main Objectives:
- Lead the Product Support Team to achieve customer satisfaction and revenue growth.
- Develop and implement strategies to improve sales processes and customer journeys.
- Collaborate with marketing to gather customer feedback and identify support needs.
Key Qualifications:
- Minimum three years of experience in technical sales and/or product support.
- Strong knowledge of sales and support processes.
- Fluent in English; additional language skills an asset.
- Willingness to travel occasionally for business purposes.
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European Product Liaison
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Product Support Manager EMEA Position
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