Contract Operations Manager

3 days ago


Birmingham, Birmingham, United Kingdom Rowlands Pharmacy Full time

About the Role

We are seeking an experienced Contract Operations Manager to join our team on a 6-month contract. This role is pivotal in supporting the delivery of KPIs and budgets across all hospital pharmacy branches, ensuring high operational and professional standards.

Key Responsibilities

  • Deliver training and coaching to colleagues on new processes and initiatives.
  • Support the implementation and execution of business initiatives across all branches in the region.
  • Ensure full compliance with company procedures, processes, and policies.
  • Plan and manage branch visits to support colleagues in delivering KPIs.
  • Monitor and track branch and colleague progress, reporting regularly to the Speciality Contracts Business Development Manager (SCBDM).
  • Conduct operational audits and formulate action plans to improve compliance.
  • Provide dispensing support as required by the business.

Requirements

  • Experience in a pharmacy environment.
  • Sound understanding of GPhC standards.
  • Excellent communication skills.
  • Minimum qualification of NVQ Level 2 Dispensing Assistant.
  • Full UK Driving licence.

The Package

  • Salary: £35,000 per year.
  • Holiday Allowance: 22 days annual leave + 8 bank holidays, increasing to 30 days with length of service.
  • Employee Discount Program: Market leading employee discount programme across hundreds of retailers and services.
  • MEDiCASH: Access to MEDiCASH, allowing you to reclaim money on a wide range of medical services.
  • Finance Management App: Cutting-edge finance management app to control your salary as you see fit.
  • Annual Bonus: Annual Christmas bonus.

About Us

At PHOENIX Medical Supplies, we pride ourselves on delivering top-class, business-relevant solutions to the UK healthcare industry. We operate with honesty and integrity, showing leadership in partnership with our stakeholders. We support the healthcare sector with excellence and dedication.



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