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Customer Service Representative

2 months ago

Aston, United Kingdom Subway Full time

About the Role:

We are seeking a friendly and dedicated Team Member to join our welcoming Subway store. As a Team Member, you will be responsible for providing outstanding customer service, engaging with customers, and preparing our much-loved products.

Key Responsibilities:

  • Deliver a fast and friendly service to our customers
  • Prepare and present our products to a high standard
  • Work collaboratively with the team to achieve sales targets and maintain a clean and welcoming store environment
  • Provide excellent customer service, responding to customer queries and resolving any issues in a professional and courteous manner
  • Participate in ongoing training and development to improve skills and knowledge

What We Offer:

  • A competitive hourly rate of £12.04
  • A range of benefits, including 15% Food to Go Discounts, 10% ASDA Discount Card, and Exclusive Retail Discounts
  • Contracted Guaranteed Hours
  • Annual Leave Entitlement
  • Learning & Development Opportunities
  • Employee Life Assurance
  • Work Anniversary Rewards
  • Employee Assistance Programme
  • GP & Wellbeing Service
  • Free Eye Test
  • Recognition Rewards

Requirements:

  • Previous customer service experience is desirable, but not essential
  • Ability to work in a fast-paced environment and maintain a high level of productivity
  • Excellent communication and interpersonal skills
  • Ability to work as part of a team and contribute to achieving sales targets