Tenant Operations Specialist

2 weeks ago


London, Greater London, United Kingdom Home Made Full time

At Home Made, we're changing the way people rent for good.

About the Role

We're seeking a skilled Tenant Operations Specialist to join our team. This role will be responsible for supporting both tenancy operations and property management teams on key areas such as right to rent reviews, contract drafting, reference approvals, maintenance set-ups, and deposit management.

Key Responsibilities
  • Supporting tenancy operations and property management teams
  • Dealing with ad-hoc problems and unforeseeable situations
  • Taking ownership of key management, logging, and coding of keys

The ideal candidate will have strong communication skills, be detail-oriented, and work well in a cross-functional team. They will also be able to manage their time effectively and prioritize tasks.

About You

To be successful in this role, you'll need to be a team player who thrives in collaborative environments. You'll also need to be an empathetic communicator who can build trust and ease tensions during potentially stressful situations.

Benefits
  • Annual leave: 24 days + your birthday off
  • Employee perks: discounts for stores, cinema, etc.
  • Office social events (Summer and Winter Parties)
  • Culture Club: ad-hoc events for notable dates (St. Patrick's Day, Diwali, Movember), Mental Health Champions, CSR opportunities
  • On-site gym access, showers (towels & shower gel), and indoor bike storage
  • Weekly Friday 5pm Happy Hour in the office

We are an equal opportunity employer and value diversity and inclusion in the workplace. Estimated salary is £26,000 per year based on location and job requirements.



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