Five-Star Hospitality Expert

4 weeks ago


Windermere, United Kingdom Thwaites Full time

Five-Star Hospitality Expert

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Thwaites invites applications from talented and dedicated individuals to join their team as Five-Star Hospitality Experts. In this role, you will be responsible for delivering exceptional service to guests in a luxury hotel setting, ensuring a truly memorable experience.

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Key Responsibilities:

  • Provide attentive and personalized service to guests throughout their stay
  • Upsell and promote additional services and amenities to increase revenue and guest satisfaction
  • Collaborate with the kitchen team to create customized menus and dining experiences

Requirements:

  • Prior experience in a hospitality role within a 5-star establishment
  • Able to provide exceptional customer service and handle complex situations with ease
  • Demonstrate expertise in wine, spirits, and fine dining

What We Offer:

  • Competitive salary of £22,000 - £27,000 per annum
  • Benefits package including health insurance, pension scheme, and employee discounts
  • Opportunities for career progression and professional development


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