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Relief Shop Manager
2 months ago
Job Summary
We are seeking a highly skilled and experienced Relief Assistant Shop Manager to join our retail team at Julia's House. As a key member of our team, you will be responsible for providing exceptional customer service, managing our shops, and supporting our volunteers.
Key Responsibilities
- Shop Management
- Ensure our shops are well-presented and maintained to the highest standards.
- Manage the processing of donations and stock.
- Develop and implement effective sales and marketing strategies to maximize profits.
- Customer Service
- Provide exceptional customer service to our customers, ensuring a positive and engaging experience.
- Respond to customer queries and concerns in a professional and timely manner.
- Volunteer Management
- Support and manage our volunteers, ensuring they have a positive and rewarding experience.
- Develop and implement effective volunteer management strategies to maximize their contribution.
- Team Collaboration
- Work collaboratively with our shop managers and other team members to achieve our goals.
- Contribute to the development and implementation of our retail strategy.
Requirements
- Experience
- Proven experience in a retail management role, preferably in a charity or non-profit organization.
- Skills
- Excellent customer service and communication skills.
- Strong leadership and management skills.
- Ability to work independently and as part of a team.
- Flexibility and adaptability in a fast-paced environment.
- Education
- Relevant qualifications in retail management or a related field.
What We Offer
- Competitive Salary
- Excellent Benefits Package
- Opportunities for Professional Development
