Operations Excellence Analyst
3 days ago
We are seeking a highly skilled Operations Excellence Analyst to join our team in Chiswick, London. As a key member of our Operations Excellence team, you will play a vital role in driving business improvement initiatives and enhancing operational efficiency across the organization.
The ideal candidate will have a proven track record of delivering business improvement initiatives, with a strong focus on operational excellence and process improvement. You will be responsible for establishing and maintaining Portfolio level reporting and governance, working closely with project and programme managers to ensure timely and accurate reporting, and offering insight and intelligence to IT and Business stakeholders.
About the Role:
- Establish and maintain Portfolio level reporting and governance working with all project and programme managers and ensuring timely and accurate reporting, offering insight and intelligence to the IT and Business stakeholders along with a strong but adaptable adherence to governance protocols.
- Track and deliver regular project/programme interventions such as health checks and audit, as required – share the lessons learned from such events to all PMO and programme members.
- Support development, implementation, and embedding of all PMO services in line with best practices.
- Provide expert advice and guidance to project managers, programme managers, and accountable executives on how to deliver based on appropriate frameworks and best practices.
- Apply governance and control techniques to projects and programmes to ensure adherence to relevant frameworks, processes, and standards.
- Work with the Finance team to maintain a keen understanding of BSI's standards and processes for project and programme budgeting and project accounting.
- Champion and support best practice for project and programme managers in the identification of risks and issues ensuring these are recorded, tracked, monitored, and communicated appropriately.
To be successful in this role, you will have:
- Proven experience in another PMO Role.
- Worked within a PMO Business where the function is still maturing.
- Proactive and forward thinking.
- Strong stakeholder management.
- CLEAR communication and ability to tailor their approach dependant on stakeholder.
- Experience working under pressure in a fast-moving environment.
- PMO IT experience – Desirable.
- Portfolio and Project Management Tools & SDLC Experience.
Benefits:
- Competitive salary: £55,000 - £65,000 per annum, depending on experience.
- A comprehensive benefits package, including 27 days' annual leave, paid sick leave, bank holidays, health insurance, life insurance, pension plan with company contribution, car allowance (dependent on role), income protection, paid maternity leave, paid paternity leave, paid parental leave, adoption leave, compassionate leave, paid bereavement leave, learning and development opportunities, and a wide range of flexible benefits that you can tailor to suit your lifestyle.
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