Cleaning Operations Manager
4 weeks ago
We are seeking a skilled Cleaning Operations Manager to support the Account Lead in managing a large transport contract based at St Pancras with travel to Ebbsfleet, Stratford, and Singlewell. As a key member of our team, you will be responsible for managing a team of 4 Duty Managers to ensure cleaning standards are met and maintained to the highest level.
The ideal candidate will have previous client management and people management skills, with a working knowledge of Health and Safety systems in the cleaning industry. You will also be computer literate with the ability to effectively use Microsoft Office and databases.
We offer a range of benefits, including 33 days holiday, company sick pay, maternity and paternity pay, and 24hr online GP access. You will also have the opportunity to develop your career with our company, with lots of training, development, and apprenticeship opportunities available.
As a Cleaning Operations Manager, you will be responsible for:
- Directly managing Duty Managers within the account to ensure cleaning standards are met and maintained to the highest level.
- Ensuring development, support, mentoring and effective performance is proactively and efficiently managed for the direct reports, in line with company standards.
- Carrying out ad-hoc and regular activities such as projects, reports, and audits as required to support the Account Lead.
- Managing key (high profile/value) accounts within the operating region, including managing staffing levels, subcontracts, training staff in Health & Safety, and updating records.
- Ensuring that all contractual KPI's are achieved.
- Recruiting, developing, and training cleaning operatives in site contracts promptly.
Key skills and qualifications include:
- Previous client management and people management skills.
- Working knowledge of Health and Safety systems in the cleaning industry with the ability to train staff.
- Computer literate with the ability to effectively use Microsoft Office and databases.
- Able to drive / travel to different sites where required.
- Able and willing to work unsocial hours as necessary.
- NEBOSH qualification.
- A satisfactory Enhanced DBS disclosure.
- Full, clean driving license - Desirable.
We are an inclusive, equal opportunity employer and seek to attract, develop and retain the best people from the widest network. We're committed to ensuring that all candidates are treated fairly, with respect and dignity.
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