Senior Cleaning Operations Manager

22 hours ago


London, Greater London, United Kingdom Cleaning Full time

At our company, we are seeking a highly skilled Senior Cleaning Operations Manager to lead our prestigious corporate contract based in London.

About the Role

We are looking for an experienced professional to manage a team of Site Managers, Supervisors, and 60 operatives to ensure cleaning standards are met and maintained to the highest level. This is a dynamic role where no two days will be the same. You will use your strong interpersonal skills to support and develop your team.

Key Responsibilities
  • Maintain strong client relationships with high levels of satisfaction
  • Provide and maintain the quality of service delivery
  • Manage, recruit, and coach local service teams
  • Hold regular contract and specification review meetings with customers
  • Ensure Health & Safety procedures and legislation are adhered to
  • Look for opportunities for continuous improvement, cost savings, and account growth
About You

To succeed in this role, you will have excellent customer service and people management skills. Experience within a similar related cleaning management role is preferred. You will also possess strong leadership and motivational skills, with the ability to forward plan, work under pressure, and influence at a senior level. Experience with financial forecasting, budgeting, and analysis is ideal. A working knowledge of Health and Safety systems in the cleaning industry is essential.

What We Offer

We offer a competitive salary of £55,000 - £65,000 per annum, depending on experience. In addition, you will receive:

  • The opportunity to be part of one of the fastest-growing specialist FM providers in the UK
  • A comprehensive benefits package, including more than 250 perks and hundreds of exclusive deals and discounts
  • Two paid volunteering days annually – from beach cleans to supporting your local community
  • Lots of training, development & apprenticeship opportunities to grow and progress your career
  • All year-round recognition and annual awards programme to thank our shining stars

We are committed to ensuring that all candidates are treated fairly, and with respect and dignity. Please let us know if there are any adjustments we can make to support you during our recruitment process.



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