Hotel Reception Manager

4 days ago


Henley on Thames, Oxfordshire, United Kingdom Hotel Du Vin Full time

We are seeking a dedicated and charismatic Front Desk Supervisor to join our team at Hotel Du Vin in Henley.

This is an exciting opportunity to take your hospitality career to the next level, working with a renowned brand that values passion and excellence.

About the Role:

As a Front Desk Supervisor, you will be responsible for providing exceptional customer service, managing front desk operations, and leading a team of receptionists to deliver outstanding guest experiences.

  • You will be the face of our hotel, ensuring every guest interaction is warm, welcoming, and memorable.

The ideal candidate will have a natural flair for hospitality, excellent communication skills, and the ability to multitask with ease. If you are a people person who thrives in fast-paced environments and is passionate about delivering exceptional service, we want to hear from you

About Us:

Hotel Du Vin is a luxury hotel chain known for its elegant atmosphere, fine dining, and exceptional service. We are committed to providing our guests with unforgettable experiences and creating memories that last a lifetime.

What We Offer:

In addition to a competitive salary, we offer a range of benefits, including:

  • A generous discount scheme for staff, allowing you to enjoy the best of our restaurants, bars, and hotels at a reduced rate.
  • A fully funded apprenticeship program, enabling you to develop new skills and advance your career.
  • A cycle-to-work scheme, helping you save up to 40% on a wide range of bikes.
  • Access to our Wellness & National Campaign Days Calendar, promoting activities that support mental health awareness and overall well-being.
  • A complimentary stay on your work anniversary, complete with dinner, bed, and breakfast.

We are proud sponsors of The Brain Charity, supporting individuals with neurological conditions to lead healthier, happier lives.

Sustainability Goals:

At Hotel Du Vin, we are committed to reducing our environmental impact through sustainable practices, including:

  • 100% renewable energy generation, with most electricity coming from UK wind farms.
  • Minimum 70% waste recycling, championed by our Sustainability Council.
  • Chemical-free cleaning systems in bedrooms and public areas, and enzyme-based eco-friendly systems in kitchens.
  • Volunteer opportunities to work for sustainable charities two days per year, on full pay.

If you're passionate about delivering exceptional customer service and joining a team that values sustainability and innovation, apply now to become our next Front Desk Supervisor


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