Defined Benefit Specialist

1 week ago


London, Greater London, United Kingdom PIC Full time

Pension Insurance Corporation (PIC) provides secure retirement incomes through comprehensive risk management and excellence in asset and liability management, as well as exceptional customer service. Our purpose is to pay the pensions of our current and future policyholders.

We are looking for a highly skilled Defined Benefit Specialist to join our Customer Operations function. In this role, you will be responsible for applying knowledge and insights concerning the Customer Operations function and how it impacts our policyholders, delivering strong business outcomes relating to capital, profitability, the Company brand, and market reputation while achieving positive outcomes to our policyholders, trustees, and shareholders on a consistent basis.

Key responsibilities include reviewing buy-in & buy-out outsourced administrators payroll, resolving queries, and providing feedback, as well as undertaking ad-hoc project work and producing inputs into MI and reports for PIC Senior Management.

Requirements

  • A minimum of 2 years' experience in delivering excellent customer service when dealing with external and internal stakeholders.
  • Strong technical knowledge of defined benefit pension schemes, established knowledge of Pensions Administration, especially defined benefit pension schemes, and knowledge of data analysis and data reconciliation dealing with large data sets.
  • Familiarity with pension buy-ins & buy-outs and transitions process, as well as defined benefit pension calculations.

The estimated salary for this position is £50,000 - £70,000 per annum, depending on experience.



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