National Trust Food Service Ambassador

1 month ago


Richmond, Greater London, United Kingdom National Trust Full time

About the Role

We're looking for a skilled Food and Beverage Team Member to join our team at the National Trust. As a key member of our front-of-house team, you'll be responsible for delivering exceptional customer service and creating a memorable experience for our visitors.

Key Responsibilities

  • Welcome and look after everyone who comes to our café, providing a warm and welcoming atmosphere.
  • Work closely with our kitchen team to prepare and present food and drinks to the highest standards.
  • Use your excellent communication skills to understand our customers' needs and make recommendations to enhance their experience.
  • Work effectively as part of a team to maintain a clean and safe environment, adhering to our high standards of food safety and presentation.

What You'll Need

  • A people-person with excellent communication skills and a passion for delivering exceptional customer service.
  • A positive and enthusiastic attitude, with a willingness to learn and adapt to our fast-paced environment.
  • The ability to work effectively in a team, with a focus on providing a seamless experience for our customers.

What We Offer

  • A competitive hourly rate, with opportunities for progression and professional development.
  • A comprehensive induction and training program to support your growth and success in the role.
  • The chance to work in a dynamic and supportive team, with opportunities to make a real difference in our customers' lives.


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