Area Manager
3 weeks ago
Lane7 is a leading boutique bowling business in the UK, with multiple venues across three brands: Lane7, Level X, and Gutterball. We offer a unique activity-packed experience, including bowling, arcades, ping-pong, e-darts, virtual reality, and karting.
The RoleWe are seeking an Area Manager to join our team. As an Area Manager, you will be responsible for delivering excellent guest service, developing your team through coaching and training, and driving revenue across your area.
- Develop and implement strategies to improve service delivery and hospitality standards.
- Lead by example, adopting a hands-on approach and demonstrating positivity and adaptability.
- Maximize team performance through managing, engaging, and coaching General Managers and Assistant General Managers.
- Actively encourage teamwork, recognize, and reward achievement.
- Create a best-in-class service environment, working on team-building initiatives and ensuring all staff understand their roles and embrace positive change.
- Be accountable for decision-making across sites and be the go-to for General Managers with operational queries.
- Drive for positive resolution of issues arising in the sites and ensure relevant people are kept informed.
- Proactively assess procedures and work with your team to respond to industry legislation, trends, and best practice.
- Maintain a good understanding of your costs and where you can bring the most value every day.
- Deliver year-on-year sales growth and budgeted profit.
- Maintain costs in line with budgets through efficient sales forecasting and adopting a proactive approach to sales and cost control.
- Ensure all sites run smoothly by following clearly defined systems and procedures and that standards, policies, and procedures are consistently maintained.
This role requires regular travel to our venues, flexibility to work evenings, weekends, and Bank Holidays, hotel overnight stays as required, and some international travel. You will also attend and participate in company meetings and use multiple platforms for communicating with HQ Support and site teams.
What We'll Offer- Up to £60,000 salary per annum plus additional bonus per opening.
- Company Car.
- Private Health insurance and benefits through Vitality.
- Cycle2Work scheme in partnership with Halfords.
- Octopus Electric Car Scheme.
- Access to our team wellbeing app to support mental health awareness and wellbeing.
- Friends and family discounts across the Lane7 Group.
- Company contribution pension.
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