Executive Events Coordinator
2 weeks ago
Empowering Excellence in Customer Experience
JLL is seeking a highly skilled and experienced professional to join our team as an Executive Events Host. This is a unique opportunity to shape the future of real estate and make a lasting impact on our clients.
About the Role
The Executive Events Host will be responsible for delivering exceptional customer experiences for internal and external clients visiting our corporate facilities. This will involve planning and implementing customer visits, managing logistics, and ensuring a high standard of cleanliness and maintenance.
Key Responsibilities
- Manage the day-to-day operations of the Aerospace Customer Suite, including conference facilities and lunch service.
- Ensure a high standard of cleaning, catering, and maintenance requirements are met and issues are escalated as necessary.
- Host high-profile clients with discretion and 5-star excellence.
- Manage all logistics in support of customer visits, including booking meeting rooms, catering, accommodation, transport, and site tours.
- Develop effective professional working relationships with client stakeholders at all levels within Rolls-Royce.
- Ensure all AV/IT requirements are managed, ensuring all equipment is in good working order.
- Support emergency procedures as needed.
- Undertake mandatory training as required for the role.
- Work with the catering team to monitor quality, menu development, and operations.
Requirements
- Previous experience in hospitality and events management.
- Customer-centric methods.
- Ability to remain calm under pressure.
- Ability to communicate effectively with customers and the wider JLL team.
- Cultural awareness.
- Organizational and time management skills.
- Ability to problem-solve and escalate issues as necessary.
- Attention to detail.
- Knowledge and operational experience with Microsoft Office software.
- Desire to continually improve and self-develop.
About JLL
JLL is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously and endeavour to keep your personal information secure.
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