Hotel Operations Manager

3 weeks ago


Edinburgh, Edinburgh, United Kingdom The Glasshouse Hotel Full time
Unlock Your Potential as a Duty Manager at The Glasshouse Hotel

This is an exceptional opportunity to join a prestigious boutique hotel in Edinburgh, where you will play a critical role in delivering exceptional guest experiences. As a Duty Manager, you will be responsible for the smooth operation of the front of house, ensuring that every guest feels valued and cared for.

We are seeking a strong communicator with excellent organizational skills, who can lead from the front and inspire our team to deliver outstanding service. If you have a passion for hospitality and a keen eye for detail, we want to hear from you.

Key Responsibilities:

  • Manage the front of house operation to ensure seamless guest experiences
  • Lead and motivate the front office team to deliver exceptional service
  • Develop and implement strategies to improve guest satisfaction and loyalty
  • Collaborate with other departments to ensure seamless operations

What We Offer:

  • 28 days' holiday rising to 33 with length of service
  • Marriott staff rate available to The Glasshouse team
  • Recognition of positive contributions aligned with our company values
  • Investment into your career with our Management Apprentice programmes
  • Interactive health and wellbeing platform and health care cash plan benefits package
  • Contributing to your future with the Pension scheme
  • Free meals on duty
  • £500 referral fee if you recommend someone to work for us

About The Glasshouse Hotel:

The Glasshouse Hotel is a unique and stylish boutique hotel in the heart of Edinburgh. We offer a range of luxurious rooms and suites, as well as a rooftop garden and a whisky collection of over 160 single malts and blends. Our team is passionate about delivering exceptional guest experiences, and we are committed to investing in our people and our community.

Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this position.



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