Hotel Operations Manager
3 weeks ago
This is an exceptional opportunity to join a prestigious boutique hotel in Edinburgh, where you will play a critical role in delivering exceptional guest experiences. As a Duty Manager, you will be responsible for leading the front of house operation, ensuring seamless service delivery, and fostering a positive and welcoming environment for our guests.
Key Responsibilities:
- Lead the front of house team to deliver exceptional guest experiences
- Manage the smooth operation of the front desk, including check-in, check-out, and guest services
- Develop and maintain strong relationships with guests, colleagues, and stakeholders
- Monitor and improve service standards, ensuring consistency and excellence
- Collaborate with the management team to achieve business objectives and goals
What We Offer:
- A competitive salary and benefits package
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance
- A chance to work with a talented and passionate team
About The Glasshouse Hotel:
The Glasshouse Hotel is a 77-bedroom boutique hotel located in the heart of Edinburgh. We are part of the prestigious Autograph Collection and offer a unique and luxurious experience for our guests. Our hotel is known for its stunning rooftop garden, extensive whisky collection, and exceptional service standards.
Requirements:
- Previous experience in a senior front office role
- Excellent communication and leadership skills
- Ability to work under pressure and manage multiple tasks
- Strong attention to detail and organizational skills
- Passion for delivering exceptional guest experiences
How to Apply:
If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your CV and a cover letter, to [insert contact information]. We look forward to hearing from you
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