Automotive Repair Consultant
3 days ago
About the Job:
The successful candidate will have a strong understanding of vehicle estimation and repair processes, with proven experience in working within the automotive repair industry. They will be responsible for carrying out computerised estimates using Audatex, communicating with customers to provide repair information and completion time estimates, and compiling all relevant information and completing supporting documentation.
Responsibilities:
* Carry out computerised estimates using Audatex* Communicate with customers to provide repair information and an indication of completion time* Compile all relevant information and complete supporting documentation* Record all estimate / repair information on the Advance system* Monitor progress of the vehicle through the repair process* Negotiate estimates with the Aviva Engineer when required* Discuss claim related issues with the Aviva Engineers* Identify opportunities for non-insurance related repairs* Assist other team members as and when required* Discuss disputes and resolution* Educate, support and aid Vehicle damage consultants within the Aviva Fulfilment centre
Benefits:
The salary for this role is approximately £38,000 - £45,000 per annum, depending on experience. In addition to a competitive salary, we offer a range of benefits including a competitive bonus scheme, group income protection, excellent benefits and rewards packages, and competitive employer matched pension contributions.
About Us:
Solus is one of the largest body repair groups in the country, wholly owned by Aviva employing over 1000 expert people across 25 UK locations. We have repaired over 700,000 vehicles in the last 15 years and pride ourselves on providing exceptional customer service.
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