Repair Consultant
3 hours ago
We are seeking a skilled Repair Consultant to join our Aviva Fulfilment Centre team. This is an exciting opportunity to work as part of a dynamic team, providing exceptional customer service and ensuring that our customers receive the best possible outcome.
Job Description
The successful candidate will be responsible for recording and estimating repair information, communicating with customers to provide repair updates, and compiling supporting documentation. They will also be required to negotiate estimates with engineers and discuss claim-related issues.
Required Skills and Qualifications
To be successful in this role, you will need:
- A proven track record of working in the automotive repair industry
- ATA Accreditation - Required
- AQP qualification
- Excellent customer service skills
- Planning and organisational skills
- Flexibility and adaptability managing workflow across multiple departments
Benefits
As a member of our team, you can expect:
- A competitive bonus scheme
- Group income protection with access to GP and medical advice 24/7
- Excellent benefits and rewards packages
- Competitive employer-matched pension contributions
- Discounts on Aviva products and services
- Savings and benefits schemes
- Discounts and schemes for electric vehicle purchase
About Us
Solus Accident Repair Centres is one of the largest body repair groups in the UK, wholly owned by Aviva. We employ over 1000 expert people across 25 UK locations and have repaired over 700,000 vehicles in the last 15 years. We pride ourselves on delivering high-quality service to our customers and providing a positive work environment for our staff.
The estimated salary for this role is £35,000-£45,000 per annum, depending on experience.
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