Customer Behaviour Coach
2 weeks ago
This exciting opportunity is for a CUSTOMER BEHAVIOUR COACH who can effectively engage with customers to deliver feedback on their driving habits. The successful candidate will identify customer demographics, establish customer contact, and provide industry-leading experience to our customers.
You will work closely with your Team Leader/Manager to ensure outbound calls are completed as part of the risk management process. This role requires a high level of accuracy, attention to detail, and the ability to multitask and manage time effectively.
Our company offers a range of benefits, including an estimated salary of £24,255 - £25,876 per annum, plus a performance-related bonus of up to £2,000 annually once established in the role, enhanced annual leave entitlement, and a comprehensive mental health support system via the Employee Assistance Programme (EAP).
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Academic Mentor and Behaviour Coach
6 days ago
Liverpool, Liverpool, United Kingdom Teaching Personnel Full timeBehaviour Coach and Academic Mentor (Alternative Provision)This role presents an excellent opportunity to make a positive impact on the lives of students with diverse needs in our Alternative Provision setting in Liverpool.We require an experienced and passionate individual who can demonstrate effective behaviour management strategies and provide...
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Driving Behaviour Interventionist
2 weeks ago
Liverpool, Liverpool, United Kingdom Acorn Group Full timeDetailed Job DescriptionWe are seeking a highly skilled DRIVING BEHAVIOUR INTERVENTIONIST to join our team at the Acorn Group. As a key member, you will play a critical role in coaching customers on improving their driving habits, while adhering to regulatory guidelines set by the FCA.The ideal candidate will have excellent communication skills, be able to...
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Customer Behaviour Lead in Ecommerce
4 weeks ago
Liverpool, Liverpool, United Kingdom Better placed recruitment Full timeWe are looking for a highly skilled Customer Behaviour Lead in Ecommerce to join our team at Better Placed.About the PositionThis is a challenging and rewarding role that involves maintaining a best-in-class customer experience. As a key member of our team, you will be responsible for helping drive all customer improvements and providing a seamless and...
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Driver Intervention Coach
1 week ago
Liverpool, Liverpool, United Kingdom Acorn Group Full timeJoin Our Road Safety TeamWe are seeking an experienced professional to join our team as a Driver Intervention Coach. In this vital role, you will be working closely with customers to educate them on safe driving practices, helping them to improve their driving behaviour and reduce the risk of accidents.As a member of our Driver Success Team, you will be...
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Fitness Coach Professional
4 weeks ago
Liverpool, Liverpool, United Kingdom Frasers Group Full timeCompany OverviewFrasers Group is a dynamic and ambitious organisation that offers a unique opportunity for experienced Fitness Coaches to join our team.We are seeking individuals who share our passion for delivering exceptional customer service, driving sales, and contributing to the growth of our business.As a Fitness Coach at Frasers Group, you will have...
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Retail Customer Insight Manager
4 weeks ago
Liverpool, Liverpool, United Kingdom Better placed recruitment Full timeBetter Placed is seeking a talented Retail Customer Insight Manager to join our team and help drive customer improvements.About the JobThis is a great opportunity to use your skills and experience to lead on customer behaviours, manage the customer lifecycle, and gain customer feedback. You will also be supporting CX measurement programme and reporting.Key...
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Customer Insight Professional
2 weeks ago
Liverpool, Liverpool, United Kingdom Harnham Full timeAbout the RoleThe Customer Insight Analyst position at Harnham is designed to drive customer satisfaction and improve service offerings.As a key member of the team, you will be responsible for performing analysis across customer behaviours and survey data, providing insights to stakeholders, and creating reports or dashboards to present findings.This role...
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Customer Needs Investigator
2 weeks ago
Liverpool, Liverpool, United Kingdom Barclays Bank PLC Full timeKey ResponsibilitiesProvide exceptional customer service through various communication channels, including chat, email, and phone.Execute customer service requirements to resolve complex customer needs and provide personalized resolutions.Collaborate with teams across the bank to align and integrate customer care processes.Accountabilities:Provision of...
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Customer Service Ambassador
2 weeks ago
Liverpool, Liverpool, United Kingdom Acorn Insurance Full timeAbout the Role:At Acorn Insurance, we are seeking an experienced and skilled Client Support Expert to join our team. As a Customer Service Representative, you will be responsible for providing exceptional support to our clients via phone, email, and webchat.Key Responsibilities:Responding to customer inquiries about their insurance policiesMaintaining...
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Transportation Operations Specialist
2 weeks ago
Liverpool, Liverpool, United Kingdom Acorn Group Full timeJob SummaryWe are seeking a skilled Transportation Operations Specialist to join our team. As a key member, you will play a critical role in ensuring the smooth operation of our transportation services.The ideal candidate will have excellent communication skills, be able to work independently, and possess a strong understanding of customer behaviour and...
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Customer Experience Lead
1 week ago
Liverpool, Liverpool, United Kingdom Starbucks Full timeKey Responsibilities:Manage the daily operations of the store, including opening and closing proceduresSupervise staff and provide coaching and training to ensure high-quality customer serviceEnsure compliance with company policies and proceduresMonitor sales and inventory levels to minimize waste and maximize profitabilityAbout Us:EG On The Move is a...
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Director of Customer Intelligence and Analytics
2 weeks ago
Liverpool, Liverpool, United Kingdom Harnham Full time**Head of Analytics & Data Science Job Summary**Harnham is seeking an experienced Director of Customer Intelligence and Analytics to join our team. In this role, you will be responsible for developing and implementing data-driven strategies to drive business growth and improve customer experiences.About the Ideal Candidate:We are looking for someone with a...
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Customer Service Manager
2 weeks ago
Liverpool, Liverpool, United Kingdom Aspire Recruitment Full timeOperations Management Specialist:We are seeking an experienced Operations Management Specialist to join our team at Aspire Recruitment in the Liverpool City Centre. The successful candidate will be responsible for managing the day-to-day operations of the contact centre, ensuring that all tasks are completed efficiently and effectively.Key...
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Grocery Customer Growth Manager
2 weeks ago
Liverpool, Liverpool, United Kingdom The Advocate Group Full timeJob SummaryWe are looking for a Grocery Customer Growth Manager to join our team at The Advocate Group. This exciting opportunity involves developing and executing shopper marketing plans that drive growth and innovation in the food and beverage industry.About the PositionDevelop and implement shopper marketing strategies that align with brand and customer...
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Customer Experience Leader
2 weeks ago
Liverpool, Liverpool, United Kingdom Retail Jobs UK Limited Full timeJob Title: Customer Experience Leader - Bluewater StoreWe are looking for a talented Customer Experience Leader to join our team at Retail Jobs UK Limited. As a key member of our management team, you will be responsible for delivering exceptional customer experiences in our new store in Bluewater.This is an excellent opportunity to develop your career in...
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Customer Service Claims Specialist
2 weeks ago
Liverpool, Liverpool, United Kingdom The Granite Group Full timeJob OverviewA dynamic role has become available at The Granite Group, focusing on delivering exceptional customer service and claims handling expertise. This exciting opportunity is ideal for individuals seeking a challenging yet rewarding career in the insurance industry.The Customer Service Claims Specialist will be the primary point of contact for...
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Restaurant Operations Manager
7 days ago
Liverpool, Liverpool, United Kingdom Vira International Ltd Full timeAbout the CompanyVira International Ltd is a leading American QSR chain with a strong presence in the market. We are seeking an experienced Restaurant General Manager to join our team and lead our restaurant to success.Job SummaryWe offer a competitive salary of £30,000 per annum + Company Perks. The successful candidate will be responsible for developing,...
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Customer Service Claims Specialist
2 weeks ago
Liverpool, Liverpool, United Kingdom Acorn Group Full timeAbout Acorn InsuranceWe are a growing business with great opportunities to build your knowledge of the financial services industry. As a specialist insurance provider, we have over 40 years of experience helping people secure motor insurance across all of the UK. We help more than 50,000 customers to find a policy that meets their needs and gives them the...
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Education Support Specialist
1 month ago
Liverpool, Liverpool, United Kingdom Teaching Personnel Full timeJob Opportunity: 1:1 Teaching Assistant (Year 6)Location: LiverpoolStart Date: ASAPContract: Until July 2025Salary: £25,000 - £35,000 per annum, dependent on experienceTeaching Personnel is seeking a dedicated and compassionate Teaching Assistant to provide 1:1 support for a Year 6 pupil with emotional needs and challenging behaviour.This role offers a...
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Customer Service and Sales Team Manager
1 month ago
Liverpool, Liverpool, United Kingdom Vodafone Full timeCompany Overview Vodafone UK is a leading telecommunications company that prides itself on delivering amazing customer service and sales each day. As a passionate team member, you will be part of a fun, diverse, and driven team who love what they do. Salary and Benefits This role offers a competitive salary of approximately £45,000 per annum, based...