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Field Services Specialist
2 months ago
We are seeking a highly skilled and detail-oriented Field Services Specialist to join our team at Expert Executive Recruiters (EER Global). As a Field Services Specialist, you will provide technical support and services to our clients, ensuring the smooth operation of their medical devices.
Key Responsibilities- Provide remote and on-site technical support to clients, including troubleshooting, installation, and maintenance of medical devices.
- Collaborate with cross-functional teams to resolve technical issues and improve device performance.
- Develop and maintain technical documentation, including user manuals and troubleshooting guides.
- Participate in training and development programs to stay up-to-date with the latest medical device technologies.
- Contribute to the development of technical solutions to improve device performance and customer satisfaction.
- Bachelor's degree in a related field, such as engineering, computer science, or a related field.
- At least 2 years of experience in a technical support or field services role, preferably in the medical device industry.
- Strong knowledge of medical device technologies, including hardware and software components.
- Excellent problem-solving and communication skills, with the ability to work effectively in a team environment.
- Ability to travel up to 40% of the time, both domestically and internationally.
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
- The chance to work with a leading medical device company and contribute to the development of life-changing technologies.
