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Senior Product Governance Manager
2 months ago
Key Responsibilities
- Deliver fair value assessments and ongoing monitoring to ensure our propositions deliver good customer outcomes.
- Continuously improve our processes to deliver value for customers, members, and internal stakeholders.
- Support the Customer Life Stage Directors, Long Standing Customer Director, Heads of Proposition, and Product in managing the risk of not delivering good customer outcomes across our propositions.
- Evaluate and escalate any significant issues, the likelihood of foreseeable harm, or failure to deliver required actions.
- Oversee and deliver regulatory/business reporting and MI requirements, ensuring reports are accurate and meet regulatory and business needs.
Requirements
- Experience in people management.
- Relevant work experience in a product management and/or equivalent role.
- Strong customer focus and passion for delivering good outcomes for customers.
- Ability to influence at peer group and management levels.
- Strong knowledge of the Pensions, Protection, Life, and Savings propositions in the market.
- Detailed knowledge and understanding of the financial services industry and the legislative and regulatory framework.
Our Company
We're the UK's largest mutual life, pensions, and investment company, offering protection, long-term savings, and asset management products and services.
Our values are Empowered, Trustworthy, Collaborate, and Achieve.
We offer great workplace benefits, including 28 days annual leave, an up to 14% employer matching pension scheme, and private medical insurance.
", "Inclusion, Diversity, and Belonging": "Our Commitment
We celebrate and value different backgrounds and cultures across Royal London.
Our diverse people and perspectives give us a range of skills recognized and respected – whatever their background.
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