Customer Service Manager
2 weeks ago
We are seeking a highly motivated and experienced Customer and Trading Manager to join our team at Sainsbury's. As a key member of our management team, you will be responsible for leading a team of colleagues to deliver exceptional customer service and drive sales growth.
Key Responsibilities- Manage a team of colleagues to ensure excellent customer service and sales performance
- Plan and coordinate delivery operations to meet customer demands
- Collaborate with other managers to achieve business objectives
- Develop and implement strategies to improve customer satisfaction and loyalty
- Monitor and analyze sales data to inform business decisions
As a Customer and Trading Manager at Sainsbury's, you will receive a competitive salary and benefits package, including a discount card, free food and hot drinks, and generous holiday entitlement. You will also have access to training and development opportunities to help you grow your career.
RequirementsTo be successful in this role, you will need to have:
Proven experience in a customer-facing role, preferably in retail or logisticsStrong leadership and management skillsExcellent communication and interpersonal skillsAbility to work under pressure and meet deadlinesKnowledge of sales and customer service principlesWhy Join Us?Sainsbury's is a leading food retailer with a strong commitment to customer service and community involvement. We offer a dynamic and supportive work environment, with opportunities for career growth and development. If you are passionate about delivering exceptional customer service and driving sales growth, we encourage you to apply for this exciting opportunity.
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