Hospitality Supervisor

4 weeks ago


London, Greater London, United Kingdom Urban Pubs & Bars Full time
Supervisor Opportunity at The Queens Head

We are seeking a skilled and driven Supervisor to join our team at The Queens Head, a premium food and bar establishment in East London. As a Supervisor, you will be responsible for leading the bar team to deliver exceptional service and ensuring a great customer experience.

Key Responsibilities:
  • Lead the bar team to deliver service excellence and ensure a high-quality customer experience.
  • Liaise with the kitchen team to ensure seamless service and high-quality food presentation.
  • Train and develop the team to ensure they have the knowledge needed to provide an unforgettable experience.
  • Deal with customer queries quickly and professionally.
  • Support the Management team to deliver set goals and promote the venue, private hire spaces, and events.
What We Offer:
  • Competitive hourly rate + tronc.
  • Career progression and promotion opportunities with regular new openings.
  • Creativity and flair.
  • Discounts across all our pubs, bars, and restaurants.
  • Regular incentives and socials - a fun, family atmosphere.
  • Access to your wages at anytime via Wagestream.
  • Birthdays are important - take the day off on us.
  • Good people know good people - an awesome referral scheme - earn up to 1000 per successful referral.
  • 10% off Gym membership.
  • 30% off grooming and hair salons.
  • Employee Assistance Programme (EAP).
  • Cycle to work scheme.
About Us:

Part of the award-winning Urban Pubs & Bars, a fast-growing and independent London-based hospitality group with an incredible and diverse range of pubs, bars, and restaurants all with their own individual identity.

Get in touch so we can schedule a show around, rub some shoulders together, have a laugh and make some magic.



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