Hospitality Supervisor
4 weeks ago
We are seeking a skilled and driven Supervisor to join our team at The Queens Head, a premium food and bar establishment in East London. As a Supervisor, you will be responsible for leading the bar team to deliver exceptional service and ensuring a great customer experience.
Key Responsibilities:- Lead the bar team to deliver service excellence and ensure a high-quality customer experience.
- Liaise with the kitchen team to ensure seamless service and high-quality food presentation.
- Train and develop the team to ensure they have the knowledge needed to provide an unforgettable experience.
- Deal with customer queries quickly and professionally.
- Support the Management team to deliver set goals and promote the venue, private hire spaces, and events.
- Competitive hourly rate + tronc.
- Career progression and promotion opportunities with regular new openings.
- Creativity and flair.
- Discounts across all our pubs, bars, and restaurants.
- Regular incentives and socials - a fun, family atmosphere.
- Access to your wages at anytime via Wagestream.
- Birthdays are important - take the day off on us.
- Good people know good people - an awesome referral scheme - earn up to 1000 per successful referral.
- 10% off Gym membership.
- 30% off grooming and hair salons.
- Employee Assistance Programme (EAP).
- Cycle to work scheme.
Part of the award-winning Urban Pubs & Bars, a fast-growing and independent London-based hospitality group with an incredible and diverse range of pubs, bars, and restaurants all with their own individual identity.
Get in touch so we can schedule a show around, rub some shoulders together, have a laugh and make some magic.
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