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Maintenance Helpdesk Assistant

3 weeks ago


Henley on Thames, Oxfordshire, United Kingdom TECREC (ENGINEERING RECRUITMENT SPECIALISTS) LTD Full time
Job Summary:
We are seeking an experienced Facilities Services Coordinator to join our team in Henley-on-Thames. As a key member of our facilities management department, you will be responsible for the day-to-day running of the helpdesk function, ensuring prompt and efficient resolution of maintenance issues within client properties.

This is an excellent opportunity to work with clients ranging from SMEs to international luxury brands, with a competitive salary of £30,000 per annum and a comprehensive benefits package that includes 25 days holiday plus bank holidays. If you have a proven track record in helpdesk operations and excellent communication skills, we would love to hear from you.

Your Key Responsibilities:
• Manage the helpdesk function, responding to maintenance-related queries and resolving issues promptly
• Collaborate with engineers and contractors to ensure efficient completion of reported issues
• Develop and maintain strong relationships with internal and external stakeholders

Benefits:
- Competitive starting salary: £30,000 per annum
- Comprehensive benefits package, including 25 days holiday plus bank holidays
- Opportunity for career development and professional growth
- Friendly and supportive team environment