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Front Desk Coordinator

2 months ago

Norwich, Norfolk, United Kingdom Healthshare Group Full time

Healthshare Group is a leading independent community healthcare organisation in the UK, dedicated to delivering exceptional patient care and experience.

Our vision is to be a trusted and respected healthcare provider, chosen by patients and policy-makers alike. We strive to continually evolve and improve our services through evidence-based practice and a commitment to excellence.

We are seeking a highly skilled and experienced Front Desk Coordinator to join our team at Healthshare Clinic Norwich. As a key member of our front-of-house team, you will be responsible for providing an efficient and effective service to patients, consultants, and clinical staff.

Main Responsibilities:

  • Provide exceptional customer service to patients, consultants, and clinical staff, ensuring a high level of satisfaction and loyalty.
  • Manage medical information discreetly and maintain confidentiality at all times.
  • Work collaboratively with the clinical team to ensure seamless communication and coordination of patient care.
  • Perform a range of administrative and general duties, including data entry, filing, and other tasks as required.

Benefits:

  • 25 days annual leave (plus Bank Holidays) and option to buy/sell
  • Private Healthcare (Benenden)
  • Company Pension Scheme
  • Life Assurance
  • Blue Light Card
  • Refer a Friend Scheme
  • CPD Opportunities
  • Wagestream
  • Reward Gateway
  • Cycle to Work Scheme
  • Smart Tech
  • EV Car Scheme