Italian Speaking Customer Care Associate

4 weeks ago


London, Greater London, United Kingdom Vivienne Westwood Full time

Vivienne Westwood is looking for an enthusiastic Italian speaking E-commerce Customer Service Associate to join its expanding team in Merton. This role offers a fantastic opportunity to work in a customer-led environment that is fast-paced and interactive, delivering exceptional standards of customer service.

You will be responsible for liaising with customers and potential customers via live chat, telephone, and email, handling customer queries, and maintaining high customer service standards. You will also be required to communicate with team members on matters related to shipping and inventory management, and proactively keep customers informed of enquiry progress.

This is a fantastic opportunity to work for a company that cares about its people and the environment. Vivienne Westwood offers a range of benefits, including staff discounts, training, health and wellbeing support, cycle to work scheme, generous annual leave allowance, pension scheme, and Perkbox membership.



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