Customer Service and Coordination Specialist

2 days ago


Fareham, Hampshire, United Kingdom Anglian Home Improvements Full time
About the Job:
This is an exciting opportunity to join Anglian Home Improvements as an Installation Coordinator in Fareham. The successful candidate will be responsible for ensuring seamless coordination and outstanding customer service, coordinating installation teams, trades, and customers to ensure smooth project execution, monitoring and tracking appointment schedules and installation plans to ensure deadlines are met, maintaining accurate records of project details related to installations, resolving operational issues efficiently to minimise disruptions, and processing purchase orders and reconciling invoices.

Requirements:
  • Excellent communication and interpersonal skills.
  • Strong organisational abilities with a keen attention to detail.
  • Ability to manage multiple tasks and prioritise effectively.
  • Proficiency in Microsoft Office suite (Word, Excel, Outlook).
  • Familiarity with customer relationship management (CRM) software is advantageous.


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