Technical Support Team Lead

4 days ago


Liverpool, Liverpool, United Kingdom Theinvestigogroup Full time
About the Company

The Investigo Group is a dynamic coalition of cutting-edge tech firms specialising in Platform, Software, Data, AI, and other bleeding-edge technology solutions. We are committed to creating a workplace where people from all backgrounds are not only welcome but empowered to excel.

We actively seek diverse talent, promote fairness, and foster an inclusive environment where every voice matters, driving innovation and progress in our dynamic tech community.

Job Description:

We are looking for a qualified and motivated individual to fill the role of IT Service Desk Manager. The successful candidate will have a customer-focused mindset with a commitment to delivering exceptional service.

This role is ideal for someone who has:

  • Previous experience in IT service management.
  • Strong leadership and team management abilities.
  • A proven track record of delivering high-quality technical support and customer service.

Salary: £55,000 - £75,000 per annum, dependent on experience.

Benefits: Flexible working, private medical coverage, flexible benefits allowance, generous holiday allowance, access to continuous learning and development opportunities, bonus potential, discounts on a wide range of products and services, pension scheme contributions with Government Top-Up, and EV car scheme options.


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