Technical Support Manager Lead

1 week ago


Liverpool, Liverpool, United Kingdom The Investigo Group Full time
About the Job:

The IT Service Desk Manager will be responsible for managing the day-to-day operations of the IT Service Desk team, ensuring high-quality technical support and customer service to our users. This role requires strong leadership and team management abilities, with a focus on developing a high-performing team.

Responsibilities:
  • Lead the IT Service Desk team, providing guidance and support to team members.
  • Develop and implement processes and procedures to improve efficiency and effectiveness.
  • Collaborate with stakeholders to ensure seamless service delivery.

The ideal candidate will have:

  • Strong knowledge of IT support, infrastructure, hardware, and networking.
  • Familiarity with ITIL best practices and IT service management tools.

We offer a competitive salary of £50,000 - £65,000 per annum, depending on experience. In addition, we provide a hybrid working model, equal opportunities, and value diversity, equity, and inclusion at our company.


  • B2C Product Owner

    1 week ago


    Liverpool, Liverpool, United Kingdom The Lead Agency Full time

    We're The Lead Agency, a trusted partner in the automotive martech sector, and we're seeking a talented B2C Product Owner to join our team. In this role, you'll play a pivotal role in connecting car brands with engaged buyers through innovative technology.Key ResponsibilitiesYou'll own TLA's B2C products, ensuring quality and consumer value generation,...

  • Senior Technical Lead

    4 weeks ago


    Liverpool, Liverpool, United Kingdom Lloyd's Register Full time

    About this roleWe are seeking a highly skilled Senior Technical Lead to join our team at Lloyd's Register as a Technical Manager - Marine Equipment Verification.The successful candidate will be responsible for leading a team of technical experts in the verification of marine equipment, ensuring that our clients receive the highest level of service and...

  • Lead Data Scientist

    1 week ago


    Liverpool, Liverpool, United Kingdom The Lead Agency Full time

    Welcome to The Lead Agency, a digital business at the forefront of the car industry. We're working closely with top manufacturers like Volkswagen Group, BMW Group, and Ford.We're innovating and developing cutting-edge digital technology that drives car sales. Our culture celebrates diversity and encourages people from all walks of life to join our team....


  • Liverpool, Liverpool, United Kingdom The Lead Agency Full time

    With over 2 years of experience supporting end users and administering general office IT infrastructure, you have the expertise to drive innovation in our Liverpool office. At The Lead Agency, we are at the forefront of technology, data, and digital marketing, inventing and developing innovative Martech solutions explicitly tailored for auto brands.We're...


  • Liverpool, Liverpool, United Kingdom The Lead Agency Full time

    At The Lead Agency, we're looking for a highly skilled Senior Data Product Owner to spearhead our B2C product initiatives. As the ideal candidate, you'll be responsible for shaping product vision, setting priorities, and delivering continuous innovation that fuels our growth in the automotive sector.About the RoleYou'll collaborate with dynamic,...


  • Liverpool, Liverpool, United Kingdom Set2Recruit Full time

    Technical Application Support RoleWe are seeking a skilled Technical Application Support specialist to provide top-notch support with a focus on web-based technologies and application lifecycle management.Key Responsibilities:Provide technical support for Microsoft Stack applications, including .NET, ASP.NET, SQL Server, and Citrix-delivered...


  • Liverpool, Liverpool, United Kingdom Theinvestigogroup Full time

    About the CompanyThe Investigo Group is a dynamic coalition of cutting-edge tech firms specialising in Platform, Software, Data, AI, and other bleeding-edge technology solutions. We are committed to creating a workplace where people from all backgrounds are not only welcome but empowered to excel.We actively seek diverse talent, promote fairness, and foster...


  • Liverpool, Liverpool, United Kingdom The Lead Agency Full time

    About TLA:TLA is a cutting-edge marketing technology company that connects automotive brands with high-quality leads.Job DescriptionThe Operations Manager will play a crucial role in delivering the operational plan within budget and supporting TLA's mission of connecting automotive brands with consumers on an unprecedented scale.Key ResponsibilitiesProject...

  • Senior Technical Lead

    4 weeks ago


    Liverpool, Liverpool, United Kingdom KnoWho Full time

    About the RoleWe are seeking a highly skilled Tech Innovation Manager to join our team at KnoWho. As a key member of our IT department, you will be responsible for delivering exceptional technical solutions and services to our clients.Key ResponsibilitiesTake ownership and control of the most technically challenging support issues, communicating effectively...


  • Liverpool, Liverpool, United Kingdom RedRock Resourcing Full time

    Job OverviewWe are seeking a highly skilled Technical Support Specialist to join our team in Liverpool.The successful candidate will be rewarded with a competitive salary of £25,000 - £28,000 + Benefits.Key ResponsibilitiesProvide exceptional technical support to customers via various communication channelsDemonstrate excellent knowledge of Microsoft...


  • Liverpool, Liverpool, United Kingdom The Lead Agency Full time

    Role Overview:We are seeking an experienced Operations Manager to join our team at The Lead Agency.Job SummaryThe Operations Manager will be responsible for delivering the operational plan within budget and supporting our mission of connecting automotive brands with consumers on an unprecedented scale.Main ResponsibilitiesProject Management & Work streams:...


  • Liverpool, Liverpool, United Kingdom CV Library Full time

    Job RoleWe are seeking a highly experienced Infrastructure Project Director to join our team in the UK. As a Senior Civil Engineering Manager, you will be responsible for collaborating with other offices across various projects, reporting directly to the Company Director as a Technical and Project Lead, and leading and inspiring a team of Engineers and...

  • Senior Technical Lead

    3 weeks ago


    Liverpool, Liverpool, United Kingdom Allied Bakeries Full time

    Role OverviewWe are seeking a highly skilled and experienced Head of Application Support to lead our Application Support and Technical Services teams within the GSC Information Systems (IS) function of a large FMCG business.This role is responsible for ensuring the smooth operation and maintenance of various business-critical applications across multiple...


  • Liverpool, Liverpool, United Kingdom Shift F5 - Technology Recruitment Full time

    Job SummaryWe are seeking a Technical Project Lead to join our team at Shift F5 - Technology Recruitment. In this role, you will be responsible for leading the development of business management software using PHP (Laravel), JavaScript/HTML/CSS, and Vue.JS.The ideal candidate will have strong leadership skills, excellent problem-solving abilities, and the...


  • Liverpool, Liverpool, United Kingdom Evelyn Partners Full time

    Job Title: Technical Support SpecialistEvelyn Partners, a leading integrated wealth management and professional services group, is seeking a skilled Technical Support Specialist to join their team. This role offers an exciting opportunity to provide exceptional customer service and technical support to the company's staff.About Us:We are a dynamic and...


  • Liverpool, Liverpool, United Kingdom Creative Support Ltd Full time

    Job Overview:At Creative Support Ltd, we are seeking a skilled and compassionate individual to serve as our Office Service Lead in Knowsley. This role involves providing critical support services outside regular working hours for individuals facing mental or physical health crises.Estimated Salary Range: £28,000 - £32,000 per annum (dependent on...


  • Liverpool, Liverpool, United Kingdom Set2Recruit Full time

    Job OverviewWe are seeking an experienced Technical IT Support Specialist to join our team at Set2Recruit. As a key member of our IT operations, you will play a crucial role in delivering exceptional service and effective solutions to our clients.Key ResponsibilitiesTechnical Support: Provide top-notch support with a focus on web-based technologies and...


  • Liverpool, Liverpool, United Kingdom Rise Technical Recruitment Full time

    Join us as a Health and Safety Lead in our Liverpool office. As a Health and Safety Lead, you will play a critical role in maintaining a safe and healthy work environment for all employees. This is a Monday-to-Friday, days-based role with an estimated salary of £45,000 - £50,000 plus training and bonus.You will be responsible for overseeing and...

  • Senior Technical Lead

    2 weeks ago


    Liverpool, Liverpool, United Kingdom KnoWho Full time

    Senior Technical SpecialistBased in Liverpool, this role comes with a salary of approximately £55k - £70k+ DOE. This is an exceptional opportunity for a skilled third-line IT engineer to transition into a senior management position without the administrative burdens, allowing them to remain hands-on and continue learning about the latest technology. As the...


  • Liverpool, Liverpool, United Kingdom Copello Global Full time

    Senior Air Traffic EngineerAs a Senior Air Traffic Engineer at Copello Global, you will play a crucial role in ensuring the safe and efficient operation of air traffic control systems. This is a challenging and rewarding opportunity for a highly skilled and experienced professional to take on a leadership position and drive technical excellence in our...