Strategic Customer Liaison Specialist
4 weeks ago
We are seeking a proactive and detail-oriented customer relationship specialist to support our Division General Manager in managing customer interactions, meeting organization, and the development of sales strategies. In this key role, you will assist in preparing meeting materials, recording meeting points, maintaining accurate records, and ensuring successful execution of action items.
Key Responsibilities:
- Customer Meetings: Support the Division General Manager in organizing customer meetings, including scheduling, preparing materials, and coordinating follow-up actions.
- Administrative Support: Assist with daily administrative tasks such as writing meeting minutes, compiling reports, and updating customer databases to ensure accurate information.
- On-site Support: Attend customer meetings when required, take detailed meeting notes, and ensure timely execution of agreed action items.
- Sales Documentation: Coordinate sales-related documents, ensuring accuracy and consistency.
- Customer Service: Provide prompt and efficient support for customer inquiries and requests, enhancing overall customer satisfaction.
- Sales Strategy: Assist in market analysis and competitor research, supporting the development of sales strategies and business plans.
Requirements:
- Educational Background: Bachelor's degree or higher, preferably in Marketing, Business Management, or related fields.
- Experience: Minimum 3 years of experience in account management, customer support, or administrative assistance, preferably within a sales or customer-focused environment.
- Skills:
- Strong organizational skills with the ability to manage multiple tasks and deadlines.
- Excellent communication skills, both written and verbal, with the ability to convey information clearly and professionally.
- Attention to detail and a proactive approach to problem-solving.
- Languages: Fluency in English (written and spoken). Additional language skills are a plus.
Compensation Package: A competitive salary range is between $55,000 - $75,000 per annum, depending on experience. We offer opportunities for career growth and development within a dynamic and innovative company.
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