Helpdesk Administrator Position
2 weeks ago
Job Overview:
We are seeking a highly skilled Technical Support Specialist to join our team in Wantage, Oxfordshire. As a Technical Support Specialist, you will be responsible for ensuring all legislative requirements are adhered to and providing front of house service at client sites.
Salary: £25,000 per annum
Key Responsibilities:
- Plan and allocate tasks to technical teams, contractors, directly employed engineers, and other third parties as required
- Monitor active jobs and ensure planning and escalations are in place as required
- Update the CAFM system accordingly
- Collate and prepare operational and performance data for company reports
- Communicate with H&S, Compliance, and Property Managers to ensure risk assessments and permits are in place as required
Requirements:
- Previous experience in a similar role within the Facilities Management industry (desirable)
- DBS Check (current or applied)
- Ability to prioritize work effectively and meet business requirements with demonstrable planning and organizational skills
- Attention to detail and high level of accuracy
- Ability to communicate across functions at all levels and with confidence
Benefits: 25 days holiday plus bank holidays, company pension, onsite parking, employee recognition scheme
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