Customer Service Representative
4 weeks ago
Job Description:
This Helpdesk Administrator Position is a permanent contract opportunity with a competitive salary of £25,000 per annum. The successful candidate will be responsible for covering front of house service at client sites, monitoring active jobs, and ensuring planning and escalations are in place as required.
Key Responsibilities:
- Plan and allocate tasks to technical teams, contractors, directly employed engineers, and other third parties as required
- Update the CAFM system accordingly
- Collate and prepare operational and performance data for company reports
- Communicate with H&S, Compliance, and Property Managers to ensure risk assessments and permits are in place as required
Requirements:
- Previous experience in a similar role within the Facilities Management industry (desirable)
- DBS Check (current or applied)
- Ability to prioritize work effectively and meet business requirements with demonstrable planning and organizational skills
- Attention to detail and high level of accuracy
Benefits: 25 days holiday plus bank holidays, company pension, onsite parking, employee recognition scheme
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