HR Advisor

3 weeks ago

Glasgow, Glasgow City, United Kingdom findapprenticeships.co - Jobboard Full time
HR Advisor - Employment Law Specialist

Portfolio are proud to be exclusively representing our award-winning, multinational HR & Employment Law services client in their search for a HR Advisor to add to their team. This unique HR Advisory role is open to HR professionals at any level, where you will gain invaluable experience advising on a vast range of HR processes and procedures and Employment Law for over 30,000 clients in various sectors.

The HR Advisor will be responsible for providing reliable and commercially focused HR and Employment Law advice over the phone to clients on all matters of HR from general to complex queries. You will take part in an excellent training programme and also have the potential to gain a part post-graduate qualification.

Key Responsibilities:
  • Supporting clients with quality advice in a productive manner to provide an efficient solution based advice, either through email or call depending on client preference.
  • Receiving a variety of calls from clients with HR issues or queries, which can include absence management, grievances, disciplinaries etc.
  • Providing clients with supporting information/documentation to assist them in implementing the advice/solutions provided.
  • Using expert HR and employment law knowledge to develop a clear answer for the client.
  • Reviewing client documentation and providing advice accordingly, taking their applicable internal terms and conditions into account in each case.
  • Ensuring that all requests for advice are dealt with within the relevant service level agreement (SLA).
Requirements:
  • Good employment law knowledge either through studies or working experience.
  • CIPD qualification or equivalent experience in the workplace is desirable.
  • Previous experience of working in a KPI/target driven environment would be highly desirable, ideally in a shared service centre.
  • Ability to juggle multiple tasks, prioritising your workload accordingly.
  • An organised self-starter.
  • Ability to work under pressure in a fast moving performance driven environment.
  • Excellent communication skills.


HR Professional - Client Support Specialist

We are seeking an experienced HR Professional to join our team as a Client Support Specialist. As a key member of our HR team, you will be responsible for providing high-quality HR advice and support to our clients.

The ideal candidate will have a strong understanding of employment law and be able to provide expert advice on a range of HR issues. You will also have excellent communication skills and be able to work effectively with clients to provide a high level of service.

Key Responsibilities:
  • Providing HR advice and support to clients on a range of HR issues.
  • Developing and maintaining relationships with clients to provide a high level of service.
  • Working closely with the HR team to ensure that all client requests are dealt with efficiently and effectively.
  • Providing training and development opportunities to clients to help them improve their HR skills.
  • Staying up-to-date with changes in employment law and providing advice to clients on how to comply.
Requirements:
  • Strong understanding of employment law.
  • Excellent communication skills.
  • Ability to work effectively with clients to provide a high level of service.
  • Strong organisational skills and ability to prioritise workload.
  • Ability to work under pressure in a fast moving performance driven environment.


HR Consultant - Advice and Guidance Expert

We are seeking an experienced HR Consultant to join our team as an Advice and Guidance Expert. As a key member of our HR team, you will be responsible for providing high-quality HR advice and guidance to our clients.

The ideal candidate will have a strong understanding of employment law and be able to provide expert advice on a range of HR issues. You will also have excellent communication skills and be able to work effectively with clients to provide a high level of service.

Key Responsibilities:
  • Providing HR advice and guidance to clients on a range of HR issues.
  • Developing and maintaining relationships with clients to provide a high level of service.
  • Working closely with the HR team to ensure that all client requests are dealt with efficiently and effectively.
  • Providing training and development opportunities to clients to help them improve their HR skills.
  • Staying up-to-date with changes in employment law and providing advice to clients on how to comply.
Requirements:
  • Strong understanding of employment law.
  • Excellent communication skills.
  • Ability to work effectively with clients to provide a high level of service.
  • Strong organisational skills and ability to prioritise workload.
  • Ability to work under pressure in a fast moving performance driven environment.

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