Sales and Customer Service Coordinator

4 weeks ago


Rugby, Warwickshire, United Kingdom ROSE & YOUNG RECRUITMENT LTD Full time

Job Title: Sales and Customer Service Coordinator

We are seeking an experienced Sales and Customer Service Coordinator to join our team at ROSE & YOUNG RECRUITMENT LTD. The successful candidate will be responsible for providing exceptional customer service, processing orders, and dealing with technical product inquiries.

Key Responsibilities:

  • First point of contact with customers
  • Processing orders and answering product questions
  • Dealing with technical part numbers and searching for parts from a catalogue/website
  • Raising quotations and resolving general customer queries
  • Processing and posting invoices daily to customers
  • Participation on the credit control process recording payments received and chasing overdue payments up to an initial stage

Requirements:

  • Excellent communication and customer service skills
  • Ability to work on own initiative and as part of a small team
  • Good organisational and time management skills
  • Excellent numeracy and attention to detail

What We Offer:

  • A competitive salary and excellent company benefits
  • Opportunities for career development and growth
  • A dynamic and supportive work environment

About Us:

ROSE & YOUNG RECRUITMENT LTD is a growing global manufacturing company with a small sales team based in Rugby. We are committed to delivering exceptional customer service and providing our customers with the best possible experience.



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