Sales and Customer Service Coordinator
4 weeks ago
Job Title: Sales and Customer Service Coordinator
We are seeking an experienced Sales and Customer Service Coordinator to join our team at ROSE & YOUNG RECRUITMENT LTD. The successful candidate will be responsible for providing exceptional customer service, processing orders, and dealing with technical product inquiries.
Key Responsibilities:
- First point of contact with customers
- Processing orders and answering product questions
- Dealing with technical part numbers and searching for parts from a catalogue/website
- Raising quotations and resolving general customer queries
- Processing and posting invoices daily to customers
- Participation on the credit control process recording payments received and chasing overdue payments up to an initial stage
Requirements:
- Excellent communication and customer service skills
- Ability to work on own initiative and as part of a small team
- Good organisational and time management skills
- Excellent numeracy and attention to detail
What We Offer:
- A competitive salary and excellent company benefits
- Opportunities for career development and growth
- A dynamic and supportive work environment
About Us:
ROSE & YOUNG RECRUITMENT LTD is a growing global manufacturing company with a small sales team based in Rugby. We are committed to delivering exceptional customer service and providing our customers with the best possible experience.
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