Support Services Coordinator

7 days ago


Rugby, Warwickshire, United Kingdom Retirement Villages Group Full time
Job Description:

We are seeking a dedicated Support Services Coordinator to join our team at Limetree Retirement Village in Rugby.

This role is ideal for individuals who possess excellent communication and interpersonal skills, with the ability to remain calm under pressure. If you have experience as an emergency responder or similar role, we encourage you to apply.

About the Role:
  • Salary: £25,000 - £30,000 per annum (dependent on experience)
  • Location: Limetree Retirement Village, Rugby
  • Job Type: Full-time

In this critical role, you will be responsible for ensuring the safety and well-being of our residents during emergencies. Your duties will include:

  1. Responding promptly to emergency calls within the village
  2. Assessing the nature of emergencies and providing appropriate assistance
  3. Administering first aid and basic medical care when necessary
  4. Coordinating with emergency services as required
  5. Communicating effectively with residents, families, and staff during emergency situations
  6. Maintaining accurate records of incidents and actions taken
  7. Prioritizing the needs of elderly residents
Requirements:
  • Proven experience in a related field or equivalent certification
  • Certification in CPR/First Aid required
  • Educated to NVQ Level 3
  • Strong interpersonal and communication skills
  • Ability to work well under pressure
  • Empathy and understanding of the needs of elderly residents
  • Physical ability to respond quickly to emergencies
Benefits:
  • Medicash scheme
  • Free eye test
  • Life assurance
  • Holidays: 25 days per year
  • Birthday off
  • Volunteering days up to 3 per year
  • Enhanced sick pay after 6 months of service
  • Enhanced maternity/paternity benefits
  • Cycle to work scheme

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