IT Support Specialist
1 day ago
We are seeking a highly skilled IT Support Specialist to join our team at CV-Library. This is a fantastic opportunity to work with a variety of IT systems and technologies, providing exceptional support to clients.
About the RoleThis full-time position offers a competitive salary of £25,000 - £30,000 DOE, depending on experience. You will work 37.5 hours per week, with 28 days paid holiday per annum inclusive of bank holidays in England, rising to 30 days after 2 years continuous service.
You will be based in our office, where you will work closely with our team to provide technical expertise and support to clients. As part of this role, you will be required to travel to client sites as needed.
Key Responsibilities- Provide technical support to clients via phone, email, and in-person visits.
- Work closely with clients to establish their technical requirements and develop solutions to meet these needs.
- Develop and implement compliance and configuration policies to ensure endpoint compliance using Microsoft Intune.
- Manage device inventory and respond to cyber security incidents.
You will also have the opportunity to work on project-related activities, including designing, building, and testing solutions using the Microsoft stack (Power Platform, SharePoint etc.).
RequirementsTo be successful in this role, you will need:
- A strong background in IT, with at least 3 years experience in an IT Support role.
- Experience working with Microsoft products, including SharePoint, Azure, and Power Platform.
- Excellent communication and problem-solving skills.
- A willingness to learn and adapt to new technologies.
We offer a range of benefits, including company pension, career development opportunities, and access to the latest technology and training.
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