IT Support Specialist

3 days ago


Warrington, Warrington, United Kingdom National Nuclear Laboratory Full time
Job Overview

The National Nuclear Laboratory (NNL) is seeking a highly motivated and detail-oriented IT Support Specialist to join our team. As a key member of the IT department, you will provide technical support to NNL employees, ensuring minimal disruption to their work.

This role offers an exciting opportunity for career growth and development in the nuclear sector. With a strong academic background and excellent communication skills, you will be well-equipped to handle IT-related problems and provide first-line support.

Salary: £25,000 - £30,000 per annum, depending on experience.

Main Responsibilities
  • Troubleshoot IT issues: Receive, log, and manage calls from staff regarding IT incidents and requests.
  • Provide technical support: Offer first and second-line support, troubleshooting IT-related problems with applications and systems.
  • Evaluate network issues: Troubleshoot basic network issues and escalate unresolved calls to the appropriate support team.
Benefits
  • Competitive salary: £25,000 - £30,000 per annum.
  • Ongoing training and development: Opportunities to enhance your skills and knowledge in the nuclear sector.
  • Diverse workforce: Join a company that values diversity and promotes equal opportunities for all employees.


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