Customer Service Representative

3 weeks ago


Reading, Reading, United Kingdom The Massage Company Reading Full time
About The Massage Company Reading

A career with The Massage Company Reading offers a unique blend of flexibility, personal growth, and professional development. As a Customer Service Advisor, you will be part of a dynamic team that provides high-quality massage services to local customers.

Key Responsibilities:
  • Schedule appointments over the phone, via email, and in person to ensure seamless client experiences.
  • Provide expert advice to clients on massage services, matching them to the right therapist and treatment.
  • Promote internal upgrades and additional services to enhance client satisfaction.
  • Contribute to a positive and supportive team environment, fostering a culture of excellence and customer satisfaction.
What We Offer:
  • A competitive hourly rate of £11.5-£12, with opportunities for commission and bonuses.
  • A comprehensive training program to develop your sales and customer service skills.
  • A dynamic and supportive work environment, with opportunities for career growth and development.
  • A free monthly employee massage, plus discounted rates for family and partners.
Requirements:
  • Advanced English language skills.
  • Part-time employment.


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