Team Manager

4 weeks ago

Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Be Caring Ltd Full time
About the Role

We are seeking an experienced and enthusiastic individual to join our team as a Team Manager in our Learning Disabilities department. As a Team Manager, you will be responsible for providing support to the people we support and our staffing teams within the service.

The ideal candidate will have a solid understanding of learning disabilities and be able to go the extra mile to provide a high-quality service. You will receive full support from our Service Manager to ensure your success in this role.

The Role

As a Team Manager, you will be responsible for:

  • Contributing to the selection and induction of new staff, taking into consideration the wishes of the people we support.
  • Inducting, mentoring, and supporting new staff into post.
  • Leading and motivating staff.
  • Contributing to and developing staff teams, including regular team meetings, supervisions, and appraisals.
  • Addressing areas of poor performance, liaising with service manager.
  • Providing information as directed by senior management and attending meetings as requested by the Service Manager.

Support for Clients

You will be responsible for:

  • Supporting the staff team to monitor the people we support's mental, emotional, and physical wellbeing, ensuring that appropriate action is taken when necessary.
  • Ensuring the people we support are at the centre of their support plans, risk assessments, and behaviour support plans and that these are reviewed regularly.
  • Ensuring every person we support has a person-centred plan and health file which is reviewed regularly.
  • Ensuring the safeguarding procedures are embedded in all staff, to facilitate the protection and safety of the people we support, and ensure staff have competencies and appropriate training.
  • Working in positive partnerships to enhance the health and lifestyle of the people we support.
  • Reporting and recording incidents and accidents, passing information to senior management.
  • Ensuring that the human rights of the people we support are respected.
  • Where appropriate, ensuring Mental Capacity Assessments are carried out.

Quality

You will be responsible for:

  • Ensuring all records are kept up to date, and in line with company policies and procedures.
  • Ensuring compliance with CCG, local authority, and other contracts, and CQC regulations.
  • Investigating complaints and reporting to senior management in an appropriate manner.
  • Supporting senior managers by making the best use of resources and working flexibly and creatively.
  • Attending meetings with family, friends, and other professionals as required.
  • Assisting in the office with admin duties when required.
  • Ensuring that staff contracted hours are correct, and timesheets are checked and submitted to the office in a timely manner.
  • To resolve conflicts that may occur.

Training and Development

You will be responsible for:

  • Demonstrating a commitment to personal development.
  • Attending and participating in the health and social care worker training programme, both in-house and external to achieve the specified level of competency.
  • Preparing for, attending, and participating in regular supervision and appraisal meetings with the management team.

Other Duties

You will be responsible for:

  • Delivering a high-quality service without discrimination based on a person's race, disability, age, gender, religion, sexual orientation, or any other aspect of a person's background, and in accordance with the Equality Act 2010.
  • Behaving in accordance with the Company's Values.

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