Resident Support and Administration Coordinator

2 days ago


Alton, Hampshire, United Kingdom Austin Fraser Full time

Are you looking for a challenging role that offers a competitive salary and benefits package? Austin Fraser is seeking an experienced Customer Service Liaison Officer to join our team based in Alton. As a key member of our property services team, you will play a vital role in delivering high-quality service to our customers.

Responsibilities include:

  1. Providing exceptional customer service and support to residents, including responding to queries and resolving issues in a timely and professional manner.
  2. Liaising with a diverse customer base, including residents, colleagues, and contractors, to ensure seamless communication and coordination.
  3. Logging and resolving complaints in accordance with company policy and procedures, ensuring agreed targets are met.
  4. Working collaboratively as part of a project team to achieve excellent results and meet business objectives.

We offer a competitive rate of £21.10 umbrella + car allowance and benefits for this exciting opportunity. If you have excellent communication skills, are motivated and organized, and thrive in a fast-paced environment, please apply now.



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